Contacting Binary Softworks

Last Updated: 01.06.2019
Binary Softworks, LLC is a small company and we take technical issues with our software very seriously. We strive to guarantee that your experience with our products is first class. At this time we offer priority-level support via our online ticketing system, online chat and support email.

The typical response time upon receiving your request is 1-2 hours, depending on the severity and time it takes for us to re-produce the issue. Requests sent on weekends, holidays or late at night might require additional time.

If you are experiencing a problem or think you have found a bug in our software, please visit our support site

Hours of Operation
Monday - Friday:       9am - 7pm EST
Saturday: Varies
Sunday: Closed but a developer will respond if working

Corporate Address
Binary Softworks, LLC
970 Lake Carillon Drive, #300
St. Petersburg, FL 33716 USA